Terms of service

Cozaliving Terms of Service

Welcome to Cozaliving! This website is operated by Cozaliving. Throughout the site, the terms “we,” “us,” and “our” refer to Cozaliving. By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully before using our site. If you don’t agree, please refrain from accessing or using our website.

We may update or modify these Terms at any time by posting changes on this page. It’s your responsibility to review them periodically. Continued use of our website after any changes are posted means you accept those updates.

Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you’re at least the age of majority in your state or country of residence. You agree not to use our products for any illegal or unauthorized purposes. Any violation of these Terms will result in immediate termination of your access to our Services.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (except payment details) may be transferred unencrypted across various networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without written permission from us.

Headings in this agreement are for convenience only and do not affect the interpretation of the Terms.


SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do our best to ensure accuracy but are not responsible if information on this site is inaccurate, incomplete, or outdated. The content is provided for general information only and should not be relied upon without consulting other, more reliable sources.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Product prices may change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time without prior notice. We won’t be liable for any modification, suspension, or discontinuation of the Service.


SECTION 5 - PRODUCTS OR SERVICES

Some products may be available exclusively online through our website. These products may have limited quantities and are subject to our Return & Refund Policy.

We reserve the right to limit sales of our products or services to any person, region, or jurisdiction, as well as limit product quantities. All product descriptions and pricing are subject to change without notice.

We do not guarantee that the quality of any products, services, or information will meet your expectations.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order you place. We may limit or cancel quantities purchased per person, per household, or per order at our discretion. These restrictions may apply to orders placed under the same customer account, payment method, or shipping address.

You agree to provide accurate, current, and complete information for all purchases made at our store and to promptly update your account details when needed.

For more information, please review our Return & Refund Policy.


SECTION 7 - OPTIONAL TOOLS

We may offer access to third-party tools that we neither monitor nor control. You acknowledge that these are provided “as is” and “as available,” with no warranties or conditions. We assume no responsibility arising from your use of optional third-party tools.

Any use of these tools is entirely at your own risk. Ensure you understand and agree to the terms provided by each third-party provider before use.


SECTION 8 - THIRD-PARTY LINKS

Our website may include materials or links to third-party websites that are not affiliated with us. We don’t guarantee or take responsibility for their content or accuracy.

We are not liable for any damages or losses related to the purchase or use of third-party goods, services, or resources. Please carefully review third-party policies and terms before engaging in transactions.


SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us creative materials (such as suggestions, feedback, or contest entries), you agree that we may use, edit, publish, or distribute them without restriction.

We may, but are not obligated to, monitor or remove content we find unlawful, offensive, or otherwise inappropriate. You agree your submissions will not violate any third-party rights or contain harmful, defamatory, or illegal content.


SECTION 10 - PERSONAL INFORMATION

The submission of personal information through our store is governed by our Privacy Policy.


SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our site may contain typographical errors or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors and update information at any time without prior notice.

We’re not obligated to update any information except as required by law.


SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content:
(a) for unlawful purposes;
(b) to solicit others for unlawful acts;
(c) to violate laws or regulations;
(d) to infringe on intellectual property rights;
(e) to harass or discriminate;
(f) to submit false information;
(g) to upload or transmit viruses or malicious code;
(h) to collect personal data;
(i) for spam or phishing;
(j) for obscene or immoral purposes;
(k) to interfere with the Service’s security features.

Violations may result in termination of your access to our Services.


SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, error-free, or secure. The Service and all products are provided “as is” and “as available,” without warranties of any kind—express or implied—including merchantability, fitness for a particular purpose, and non-infringement.

In no case shall Cozaliving, our employees, partners, suppliers, or affiliates be liable for any damages arising from your use of the Service or any purchased products, including lost profits or data.

Where applicable law does not allow such exclusions, our liability shall be limited to the fullest extent permitted.


SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Cozaliving, its affiliates, partners, and employees from any claim or demand (including reasonable attorneys’ fees) arising out of your breach of these Terms or violation of any law or third-party rights.


SECTION 15 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, it will be enforced to the maximum extent permitted by law, and the remainder of these Terms will remain valid.


SECTION 16 - TERMINATION

These Terms remain effective unless terminated by you or us. You may terminate them at any time by notifying us that you no longer wish to use our Services.

If you breach these Terms, we may terminate the agreement immediately and deny you access to our Services. You remain responsible for all amounts due up to the termination date.


SECTION 17 - ENTIRE AGREEMENT

These Terms and any related policies posted on our website constitute the entire agreement between you and Cozaliving, superseding any prior agreements or communications.


SECTION 18 - GOVERNING LAW

These Terms and any separate agreements under which we provide Services shall be governed by and interpreted in accordance with the laws of Italy and the European Union.


SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the latest version of our Terms of Service at any time on this page. We reserve the right to update or modify these Terms at any time, and it’s your responsibility to review them periodically. Continued use of our website after changes are posted means you accept them.


SECTION 20 - CONTACT INFORMATION

Questions about these Terms should be directed to: support@cozaliving.com